Today’s fast paced and diverse economic environment makes it imperative for consumers to be assertive in the market place in order to ensure that they get their money’s worth. In instances consumers are not assertive, the unscrupulous players in market place may exploit this ‘passive’ nature of consumers in order to profiteer at their expense. Hence, the Consumer Council of Fiji habitually reminds consumers of their responsibility to take Action – the responsibility to assert ourselves as consumers and act to ensure that we get a fair deal. This is based on the premise that as long as we remain passive consumers, we will be exploited.
How can consumers exercise their responsibility of action?
Consumers can exercise their responsibility of Action by letting businesses know when they are dissatisfied with their products and services. This is done by lodging complaints either directly with the business or the Consumer Council of Fiji…read more
Apart from using the dedicated Mobile APP, Consumers can now raise complaints directly from this website by clicking on the Button given below.
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Consumer Council of Fiji Celebrates World Consumer Rights Day, Advocating for Fair and Responsible Use of Artificial IntelligenceMarch 16, 2024
“It is essential to acknowledge the profound impacts of technological advancements particularly in the realm of artificial intelligence on consumer rights in the digital age. This year’s theme, Fair and Responsible AI for Consumers underscores the critical importance of ensuring that AI technologies are developed and deployed in a manner that upholds the principles of […]
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Breached Contracts & Subpar Services by Certain Driving SchoolsFebruary 23, 2024
Consumers are being alerted to conduct proper research, request for agreements and ensure clear terms and conditions when engaging with driving schools. This is after a number of complaints alleging breached contracts, unprofessional behaviour, and incomplete services by “dubious players” who are tarnishing the industry’s reputation. Consumers have reported a concerning range of issues, including […]
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Consumer Council of Fiji Issues Warning Against Absolute Aluminium for Breach ofContract and Non-Delivery of ServicesJanuary 29, 2024
The Consumer Council of Fiji, in its ongoing commitment to safeguard consumer rights and interests, is issuing an alert to consumers against Absolute Aluminium for repeated instances of breaching contracts and failing to deliver services after accepting substantial payments from consumers. Over the past few years, the Council has been inundated with complaints from consumers […]
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Consumer Council of Fiji Unveils Disturbing Findings in Festive Season Market SurveillanceDecember 22, 2023
The recent findings from the Consumer Council of Fiji’s festive season market surveillance resonate with the concerns raised by Deputy Prime Minister and Minister for Trade, Manoa Kamikamica. Earlier this week, the Minister expressed disappointment and issued a warning to supermarket stakeholders against selling inferior products during the festive season for the sake of profits. […]
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Submission on the Review of Bus FaresOctober 16, 2023
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Submission on the Inter-Island Shipping in the Maritime Islands of Fiji: Review of Fares and Freight ChargesOctober 16, 2023
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Submission on the FCCC (Control of Prices for Marina Management Services for Passengers on Commercial Ships and Cargo Transportation) Order 2021October 16, 2023
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SUBMISSION ON THE REVIEW OF ELECTRICITY TARIFF RATES TO THE FIJIAN COMPETITION AND CONSUMER COMMISSIONOctober 4, 2023
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A Submission To The Fijian Competition And Consumer Commission On The Review Of The Proposed Acquisition Of Digicel Fiji By Telstra Corporation LimitedDecember 24, 2021
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2021-2022 National Budget Review SubmissionMarch 4, 2020
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A Submission To The Fijian Competition And Consumer Commission On The Fccc (Control Of Maritime Shipping Services, Freight Rates And Passenger Fares) Order 2016October 22, 2019
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Alert on Sophisticated Impersonation Scam Targeting Education SectorNovember 1, 2023
The Consumer Council of Fiji warns of a sophisticated impersonation scam targeting the education sector. Scammers exploit trust and urge financial transfers. CEO Seema Shandil advises vigilance, as the scam may extend to the general public. Scammers infiltrate Viber accounts of educators, requesting funds via M-PAiSA accounts, causing financial distress.
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Joint Task Force to Investigate Impersonation ScamOctober 9, 2023
The Consumer Council of Fiji is issuing an urgent and renewed warning to the public regarding the impersonation fraud that continues to target innocent consumers. Earlier this year in July, the Council uncovered an imposter who was impersonating Mr. Kamal Chetty, the CEO of Investment Fiji, asking for money in exchange for lucrative investment returns. […]
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Consumer Alert of Residential Rental ScamMay 9, 2023
Consumers are being alerted to refrain from making residential bond and rental payment without verifying if they are dealing with the real property owner or an authorized agent. This alert is being issued after the discovery of a residential rental scam being orchestrated by a woman in Suva who falsely claims to offer flats for […]
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Beware of Fake Pages – Consumer CouncilMarch 20, 2023
The Consumer Council of Fiji (CCoF) is urging Fijian consumers to be cautious of those individuals who are looking to rip people off their hard-earned money under the pretense of fake pages or accounts on social media platforms. In a recent case highlighted to the Council, a fake Facebook page titled “Vodafone Fans” which has […]
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CONSUMER ALERT: Be Wary when engaging with “Computer Hub”December 15, 2022
Consumers are once again being urged to exercise extreme caution when engaging with the “Computer Hub”, which specializes in retail and purchase of refurbished computers, laptops and related accessories. The bulk of complaints against the Computer Hub relate to the sale of faulty products to consumers whereby laptops, computers and other accessories malfunctioned or developed […]
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CONSUMER ALERT; Expired ProductsNovember 30, 2022
During the Council’s festive season ‘Trader Watch’ program, this week certain supermarkets in the Central Division have been found retailing expired products such as; Rice Juice Chocolates Peanut Dhal Canned tomaotes Puree Tomoto sauce vinegarTHIS IS ALARMING; HENCE CONSUMERS ARE URGED TO BE VIGILANT.
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Be Vigilant when engaging with Golden Events Fiji- CouncilNovember 29, 2022
Exercise extreme caution! This important alert is being issued by the Consumer Council of Fiji to consumers who are contemplating engaging with “Golden Events Fiji”. The Council has received complaints whereby Golden Event Fiji had failed to deliver services after taking deposits from consumers. This has left consumers in a state of distraught and worry […]
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Tender InvitationNovember 28, 2022
Supply and install New Desktop and Laptops https://consumersfiji.org/wp-content/uploads/2022/11/Exp-of-Int.pdf
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Retail of Products containing Julian CodingSeptember 5, 2022
Expiry dates are required on consumable food products, as they have explicit nutritional compositions that could falter after the determined expiration date. Should a food product pass its expiration date, it must be discarded and not be used. Nevertheless, the issue underlying these expiration dates are the manner in which they are illustrated on the […]
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Consumer Alert -‘Curious by Pramitesh’September 4, 2022
As consumers begin to gear-up for this year’s Diwali celebrations, the Consumer Council of Fiji is urging consumers to be vigilant and exercise their due discretion when engaging with the prominent online trader ‘Curious by Pramitesh’; known for retailing Indian wear and Custom-made traditional outfits. The trader also has a physical store located at 269 […]