WCRD 2022

May 31, 2022

This year, the Membership of Consumers International – 200 consumer groups in 100 countries – selected Fair Digital Finance as the global theme.

By 2024, digital banking consumers are expected to exceed 3.6 billion. In the developing world, the proportion of account owners sending and receiving payments digitally has grown from 57% in 2014 to 70% in 2017. Digital finance brings new opportunities – but also new risks that can lead to unfair outcomes for consumers. It can increase the likelihood that the most vulnerable are left behind.

This World Consumer Rights Day will spark the first-ever global conversation on the consumer vision for fair digital finance.