This Mother’s Day, Fijians are urged to celebrate smart and be aware of potential consumer issues amidst the celebratory fervour. A reflection of issues unearthed by the Consumer Council of Fiji in the past years have seen cases of bait advertising, misleading sales and promotions and sale of expired food and drinks rife during this […]
Consumers are being warned to exercise extreme caution when dealing with businesses operating solely on social media platforms. The Consumer Council of Fiji has seen a worrying increase in complaints against online businesses that take consumers’ hard-earned money and disappear without delivering the promised goods. “It is deeply concerning to see these dodgy dealers are […]
Consumers must be provided with any and all information pertaining to the products they are intending to purchase so that they can make informed decisions. The recent controversy surrounding the ‘Golden Circle’ brand Apple Juice has brought this issue to the forefront, whereby statements from the Fiji Muslim League and the Sanatan Dharm Pratinidhi Sabha […]
“It is essential to acknowledge the profound impacts of technological advancements particularly in the realm of artificial intelligence on consumer rights in the digital age. This year’s theme, Fair and Responsible AI for Consumers underscores the critical importance of ensuring that AI technologies are developed and deployed in a manner that upholds the principles of […]
Consumers are being alerted to conduct proper research, request for agreements and ensure clear terms and conditions when engaging with driving schools. This is after a number of complaints alleging breached contracts, unprofessional behaviour, and incomplete services by “dubious players” who are tarnishing the industry’s reputation. Consumers have reported a concerning range of issues, including […]
Alan Kirkland
Premila Kumar
Premila Kumar
Sivia Qoro
Premila Kumar
In a concerted effort to address the pressing issues surrounding food security, nutrition, and sustainable agriculture in Fiji, the Consumer Council of Fiji, Dikoda and WorldVeg – with support from the Australian Center for International Agricultural Research (AIAR) has launched a project dubbed PIC More Veg. About the Project PIC More Veg is a visionary […]
In the field of customer service most professionals will tell you that there is an implicit pact between skilled professionals and their clients, formed on the principles of trust, competence, and the unwavering commitment to a duty of care. However, recent cases at the Consumer Council of Fiji shed a disconcerting light on the experiences […]
In an age where social media is flooded with health trends and miracle products, the Consumer Council of Fiji continues to uncover instances of unsubstantiated claims surrounding the health benefits of different herbal based products. This phenomenon is not unique to Fiji but is part of a global trend where unscrupulous marketers exploit the allure […]
In an interconnected world, where virtual friendships flourish and social interactions transcend physical boundaries, digital spaces have become a breeding ground for sophisticated scams that prey on unsuspecting individuals, and Fiji is no exception. This feature sheds light on the alarming rise of online scams, drawing from a recent case in Labasa, where a retiree […]