Public transport providers are under the spotlight yet again as the Consumer Council of Fiji (CCoF) has been made aware of certain taxi operators failing to keep their end of the bargain despite consumers making prior bookings/travel arrangements with them. To compound the issue, a consumer was even blocked from calling the taxi operator after […]
“As leaders in different sectors, you must step in and invest in transition towards cleaner energy. We cannot sit on our laurels and expect developed countries to change their actions! We must lead by example!”. This was the message delivered by the Deputy Prime Minister and Minister for Trade, Co-operatives, Small and Medium Enterprises, and […]
Internet Service Providers (ISPs) have a fiduciary responsibility to make full disclosures to itscustomers regarding their services before making sales. Reports received by the ConsumerCouncil of Fiji (CCoF) has revealed that internet services are either not available or intermittentin certain areas, however the same is not revealed when modems and internet packages arebeing sold. Stressing […]
Regular market surveillance, spot checks and trader/service visits by the Consumer Council of Fiji (CCoF) over the past 3 months (November 2022 to January 2023) has revealed that the overall market compliance to consumer protection laws stands at 48% (out of the 317 businesses inspected). Whilst announcing the market compliance data, CCoF Chief Executive Officer […]
Unhygienic conditions, expired goods, unmerchantable products – these are becoming a common sight among food and drink retailers. This has been revealed after an analysis of consumer complaints coupled with regular surveillance and spot checks; consumers are pouring hundreds of dollars for products which should have never made it to store shelves. Alarmingly, out of […]
Alan Kirkland
Premila Kumar
Premila Kumar
Sivia Qoro
Premila Kumar
Bula Vinaka and a very good morning to you all, First of all, let me welcome you all to the 2023 World Consumer Rights Day National Celebrations. On behalf of the Council’s Board, Management and Staff, I would also like to convey my heartfelt appreciation to our Chief Guest for the event Hon. Manoa Kamikamica, […]
Theme: Better Together; Networked Path to Financial Literacy Bula Vinaka and a very lovely morning to you all! On behalf of the Consumer Council of Fiji, I would like to welcome you all to this very important panel discussion themed ‘Better Together: the networked path to financial literacy. Ladies and gentleman, We are living in […]
The evolution of the internet has created fantastic means to explore new topics, staying connected with loved ones and purchasing favourite products and services with just a few clicks and swipes. But it does come with a few potential dangers; namely, online scams. This type of scam has increased significantly in the past. With that […]
This special edition by the Consumer Council of Fiji highlights the common queries which were raised by consumers in 2022 and advise given to them. This is in line with the Council’s efforts to foster solidarity and create confidence in consumers to freely raise issues with the Council. Being in operation for almost 44 years, […]
Happy New Year! With the beginning of a new year and just weeks away from a new school term, parents and guardians would be on the lookout for back-to-school specials and affordable deals on uniforms and stationery. Parents across the country may already be pouring over school supply lists to ensure their children are adequately […]