The Consumer Council of Fiji (CCoF), the Fijian Competition and Consumer Commission(FCCC), and the Telecommunications Authority of Fiji (TAF) have joined hands to address consumer concerns related to internet services in Fiji. This comes, following a nationwide survey conducted by the Council earlier this year, which provided detailed insights into the frustrations of consumers. The […]
The Consumer Council of Fiji is issuing an urgent warning to all consumers about a sophisticated and malicious online scam. Fraudsters are illegally using the name, image, and videos of the Council’s own Board Chair, Ms. Mereseini Baleilevuka, to promote fake investment schemes that promise huge returns. Criminals have created fake posts and profiles that […]
A disturbing new scam has come to light in which fraudsters are impersonating officers of the Fiji PoliceForce Cybercrime Unit to deceive unsuspecting individuals. In one reported case, the victim was told overthe phone that her mobile number had been mistakenly placed on a list and that she needed to providepersonal details in order to […]
Many Fijians seeking to apply for the Pacific Engagement Visa Ballot (PEV) are being left in the dark about what they are actually paying for when engaging Visa Consultants. While it is acceptable for these consultants to charge for their services, the Consumer Council of Fiji has noted growing concerns about the lack of clarity […]
Following the recent reduction of Value Added Tax (VAT) from 15% to 12.5% effective 01 August, serious concerns have arisen regarding inconsistencies in how traders are applying and displaying this change on consumer receipts. Continuous market surveillance carried out by the Consumer Council of Fiji has revealed that some businesses have removed the VAT percentage […]
Allegations have surfaced of a predatory moneylending scheme in Fiji that is allegedlytargeting regional workers and students from other Pacific Island countries, exploiting their financial vulnerabilities while charging interest rates far above the legal limit.In a particularly concerning case registered with the Consumer Council of Fiji, a regional worker living in Fiji reported seeking a […]
Once again, the alarm is being sounded on unethical trading practices in the marketplace, this time spotlighting a company that has become notorious for misleading, ignoring, and frustrating Fijian consumers. Raj Roofing has, over a five-year period, become a symbol of what is wrong with repeat offending traders. Since 2020, the Council has received numerous […]
A suspected scam involving a fake online loan provider has come to light following a complaint lodged with the Consumer Council of Fiji, raising concerns about online deceptive financial schemes designed to defraud vulnerable consumers.In this case, the complainant was misled over a two-week period by an entity operating on social media, under the name […]
Emerging concerns about inflated property prices have prompted the Consumer Council of Fiji to call for greater transparency in the real estate sector. The Council has noted instances where agents advertise properties well above their official valuations, creating confusion for buyers and potentially distorting the market. It is also calling for clearer guidelines on how […]
Saver.Global is proud to announce the launch of its latest free mobile course, Safe Surfing, now available on the SaverLearning platform. The course equips Fijians with the tools to stay safe online, teaching users how to identify scams, respond to threats, and protect their privacy in an increasingly digital world.The course was officially launched at […]
The Anti-Scam Taskforce is alerting the public to a series of TikTok videos that is luring Fijiansinto what appears to be a high risk online “business opportunity” disguised as a legitimateoverseas investment. Circulating widely on social media, the scheme encourages individualsto pay upfront joining and subscription fees with promises of fast, passive income and weeklyearnings. […]
Mobile users across the country are voicing growing concern over the repeated and increasinglyaggressive changes to some prepaid data plans by mobile network operators in Fiji. Thesechanges, marked by rising costs, shorter validity periods, and the elimination of benefits likedata rollover, are disproportionately burdening consumers, forcing them to pay more fordiminishing returns. The core issue […]
The Consumer Council of Fiji welcomes the 2025/2026 National Budget as a timely anddecisive response to the financial strain felt by thousands of consumers across the country. Thismorning’s Budget announcement can be seen delivering a meaningful relief through targetedmeasures that address the persistent cost-of-living pressures affecting households nationwide.A major highlight of today’s announcement is the […]
Serious complaints against rogue rental car companies have prompted a renewed warning tothe public, as the Consumer Council of Fiji expresses alarm over increasingly aggressive andunethical behaviour by operators. Since 2020, the Council has received 163 complaints relatingto rental car services, with a combined monetary value of over $97,000. However, the recent nature of complaints […]
A revealing snap survey has laid bare the growing frustration and logistical chaos surroundingFiji’s e-ticketing system for public buses, prompting calls for an urgent overhaul. The recentheightened public discourse and increasing concern over the challenges faced by consumersled the Consumer Council of Fiji to conduct a snap survey in Suva, Lautoka, and Labasa. Whilethe sample […]