Today’s fast paced and diverse economic environment makes it imperative for consumers to be assertive in the market place in order to ensure that they get their money’s worth. In instances consumers are not assertive, the unscrupulous players in market place may exploit this ‘passive’ nature of consumers in order to profiteer at their expense. Hence, the Consumer Council of Fiji habitually reminds consumers of their responsibility to take Action – the responsibility to assert ourselves as consumers and act to ensure that we get a fair deal. This is based on the premise that as long as we remain passive consumers, we will be exploited.
How can consumers exercise their responsibility of action?
Consumers can exercise their responsibility of Action by letting businesses know when they are dissatisfied with their products and services. This is done by lodging complaints either directly with the business or the Consumer Council of Fiji…read more
Apart from using the dedicated Mobile APP, Consumers can now raise complaints directly from this website by clicking on the Button given below.
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Exclusive Dealings Illegal – CouncilFebruary 5, 2023
Schools and businesses are once again reminded that it is illegal to engage in ‘exclusive dealings’ for the supply of students’ school requirements. The fresh reminder comes after the Consumer Council of Fiji discovered that a prominent school uniform retailer has been advertising that they are the preferred supplier of school uniforms of several schools […]
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Council Welcomes Back-to-School Cash AssistanceJanuary 10, 2023
The Consumer Council of Fiji (CCoF) welcomes the back-to-school cash assistance of $200 per child for families with an income of $50,000 or less which was announced by the Hon. Prime Minister this afternoon. “Consumers are still feeling the brunt of global inflationary pressures which are forcing them to cut back spending, even on some […]
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Beware of Fake Pages – Consumer CouncilJanuary 2, 2023
The Consumer Council of Fiji (CCoF) is urging Fijian consumers to be cautious of those individuals who are looking to rip people off their hard-earned money under the pretense of fake pages or accounts on social media platforms. In a recent case highlighted to the Council, a fake Facebook page titled “Vodafone Fans” which has […]
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Bank Blocks Access Card; Leaves Customers in a LimboDecember 12, 2022
Certain customers of a bank were left high and dry after their access cards were blocked without any communication from their bank. Multiple customers of the bank in question were either left embarrassed at the check-out counter when their card declined or were left without any cash after being unable to withdraw at the Automated […]
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A Submission To The Fijian Competition And Consumer Commission On The Review Of The Proposed Acquisition Of Digicel Fiji By Telstra Corporation LimitedDecember 24, 2021
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2021-2022 National Budget Review SubmissionMarch 4, 2020
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A Submission To The Fijian Competition And Consumer Commission On The Fccc (Control Of Maritime Shipping Services, Freight Rates And Passenger Fares) Order 2016October 22, 2019
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A Submission To The Fijian Competition And Consumer Commission On The Fccc (Control Of Maritime Shipping Services, Freight Rates And Passenger Fares) Order 2016October 22, 2019
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A Submission To The Fijian Competition And Consumer Commission On The Proposed Asset Acquisition Of Pacific Cement Limited By Basic Industries LimitedJuly 2, 2019
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A Submission To The Fijian Competition And Consumer Commission On The Proposed Asset Acquisition Of Pacific Cement Limited By Basic Industries LimitedJuly 2, 2019
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A Submission To The Fijian Competition And Consumer Commission On The Fccc Rate Review On Local Interconnection RatesApril 24, 2019

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CONSUMER ALERT: Be Wary when engaging with “Computer Hub”December 15, 2022
Consumers are once again being urged to exercise extreme caution when engaging with the “Computer Hub”, which specializes in retail and purchase of refurbished computers, laptops and related accessories. The bulk of complaints against the Computer Hub relate to the sale of faulty products to consumers whereby laptops, computers and other accessories malfunctioned or developed […]
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CONSUMER ALERT; Expired ProductsNovember 30, 2022
During the Council’s festive season ‘Trader Watch’ program, this week certain supermarkets in the Central Division have been found retailing expired products such as; Rice Juice Chocolates Peanut Dhal Canned tomaotes Puree Tomoto sauce vinegarTHIS IS ALARMING; HENCE CONSUMERS ARE URGED TO BE VIGILANT.
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Be Vigilant when engaging with Golden Events Fiji- CouncilNovember 29, 2022
Exercise extreme caution! This important alert is being issued by the Consumer Council of Fiji to consumers who are contemplating engaging with “Golden Events Fiji”. The Council has received complaints whereby Golden Event Fiji had failed to deliver services after taking deposits from consumers. This has left consumers in a state of distraught and worry […]
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Tender InvitationNovember 28, 2022
Supply and install New Desktop and Laptops https://consumersfiji.org/wp-content/uploads/2022/11/Exp-of-Int.pdf
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Retail of Products containing Julian CodingSeptember 5, 2022
Expiry dates are required on consumable food products, as they have explicit nutritional compositions that could falter after the determined expiration date. Should a food product pass its expiration date, it must be discarded and not be used. Nevertheless, the issue underlying these expiration dates are the manner in which they are illustrated on the […]
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Consumer Alert -‘Curious by Pramitesh’September 4, 2022
As consumers begin to gear-up for this year’s Diwali celebrations, the Consumer Council of Fiji is urging consumers to be vigilant and exercise their due discretion when engaging with the prominent online trader ‘Curious by Pramitesh’; known for retailing Indian wear and Custom-made traditional outfits. The trader also has a physical store located at 269 […]
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Be Alert When Engaging with Jodhpuri Galax – CouncilAugust 24, 2022
Consumers are urged to exercise extreme vigilance when dealing with Jodhpuri Galax; an overseas based trader operating via social media platforms Facebook and Viber. This advisory comes in light of numerous complaints and social media tip-offs whereby consumers were left out-of-pocket after making payments to the said company. Consumer Council of Fiji (CCoF) Chief Executive […]
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Restaurants Under Spotlight for Violating Food Safety StandardsAugust 10, 2022
Certain food establishments are willfully flouting food safety laws and standards; with issues such as contaminated food, not wearing PPEs, dirty surrounding and pest infestation becoming a common sight in restaurants. These issues were evident during the latest string of market surveillance coupled with complaints received by the Consumer Council of Fiji (CCoF). In a […]
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Consumers Cautioned Against Hida Boutique and Hijabi ClosetMay 2, 2022
The Consumer Council of Fiji (CCoF) is urging consumers to exercise extreme caution when dealing with Hida Boutique and Hijabi Closet (both operated by Abida Suwaliha Ali) operating via Instagram. Both these accounts retail clothing items such as scarfs, hijab pins and abaya (Islamic dress). This online operator advertises and promises to deliver products to […]
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‘Exclusive Dealings’ Illegal; Schools RemindedApril 15, 2022
School Heads and Managements are once again reminded that it is illegal to engage in ‘exclusive dealings’ with businesses for the supply of students’ school requirements. This is after the Council received complaints where certain schools explicitly told parents to procure school uniforms from a specific trader. Consumer Council of Fiji (CCoF) Chief Executive Officer […]