Today’s fast paced and diverse economic environment makes it imperative for consumers to be assertive in the market place in order to ensure that they get their money’s worth. In instances consumers are not assertive, the unscrupulous players in market place may exploit this ‘passive’ nature of consumers in order to profiteer at their expense. Hence, the Consumer Council of Fiji habitually reminds consumers of their responsibility to take Action – the responsibility to assert ourselves as consumers and act to ensure that we get a fair deal. This is based on the premise that as long as we remain passive consumers, we will be exploited.
How can consumers exercise their responsibility of action?
Consumers can exercise their responsibility of Action by letting businesses know when they are dissatisfied with their products and services. This is done by lodging complaints either directly with the business or the Consumer Council of Fiji…read more
Apart from using the dedicated Mobile APP, Consumers can now raise complaints directly from this website by clicking on the Button given below.
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Ghee Saga Exposes Exploitative Practices in FijiOctober 3, 2024
While the recent reduction in the price of ghee is a welcome relief for consumers, it highlightsa troubling trend of traders taking advantage of consumers in Fiji. The Consumer Council iscontented to see that, following widespread public concern and regulatory intervention, theprice of ghee has returned to more reasonable levels. However, this entire episode should […]
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Council Warns of Visa Consultant Scams Amidst Growing Demand for OverseasOpportunitiesSeptember 23, 2024
With an increasing number of Fijians seeking overseas opportunities, the Consumer Councilof Fiji is urging the public to exercise caution when dealing with visa consultants, as fraudulentoperators continue to exploit the high demand for migration services. Despite previouswarnings from the Council, many consumers are still falling prey to visa-related scams, oftenhanding over significant amounts of […]
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Unjustified Price Surge in Ghee Adds Burden on ConsumersSeptember 20, 2024
At a time when many households are already reeling from the pressures of rising living costs,consumers now face an unjustifiable and sudden price surge in the cost of ghee, a dailyhousehold necessity for many Fijians. Recent snap surveillance of some major supermarkets inthe Suva-Nausori corridor has revealed a staggering increase in the price of a […]
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Top 10 Consumer Complaints RevealedSeptember 13, 2024
As the 2023-2024 financial year comes to a close, a new report sheds light on the top 10 most pressing consumer issues in Fiji. This overview offers insights into the challenges faced by consumers, from the surge in financial scams and fraud to persistent concerns about food safety and landlord-tenant disputes. The report underscores the […]
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Submission on the Review of Bus FaresOctober 16, 2023
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Submission on the Inter-Island Shipping in the Maritime Islands of Fiji: Review of Fares and Freight ChargesOctober 16, 2023
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Submission on the FCCC (Control of Prices for Marina Management Services for Passengers on Commercial Ships and Cargo Transportation) Order 2021October 16, 2023
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SUBMISSION ON THE REVIEW OF ELECTRICITY TARIFF RATES TO THE FIJIAN COMPETITION AND CONSUMER COMMISSIONOctober 4, 2023
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A Submission To The Fijian Competition And Consumer Commission On The Review Of The Proposed Acquisition Of Digicel Fiji By Telstra Corporation LimitedDecember 24, 2021
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2021-2022 National Budget Review SubmissionMarch 4, 2020
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A Submission To The Fijian Competition And Consumer Commission On The Fccc (Control Of Maritime Shipping Services, Freight Rates And Passenger Fares) Order 2016October 22, 2019
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Be Alert! Get Your News from Legitimate Sites.May 2, 2024
There have been paid adverts circulating on social media claiming that free health and travel insurance was now being offered to Fijian consumers. This, however, is NOT TRUE and misleading consumers into clicking suspicious links that try to hack social media accounts. Remember be vigilant and always ensure to verify the legitimacy of any news […]
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Alert on Sophisticated Impersonation Scam Targeting Education SectorNovember 1, 2023
The Consumer Council of Fiji warns of a sophisticated impersonation scam targeting the education sector. Scammers exploit trust and urge financial transfers. CEO Seema Shandil advises vigilance, as the scam may extend to the general public. Scammers infiltrate Viber accounts of educators, requesting funds via M-PAiSA accounts, causing financial distress.
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Joint Task Force to Investigate Impersonation ScamOctober 9, 2023
The Consumer Council of Fiji is issuing an urgent and renewed warning to the public regarding the impersonation fraud that continues to target innocent consumers. Earlier this year in July, the Council uncovered an imposter who was impersonating Mr. Kamal Chetty, the CEO of Investment Fiji, asking for money in exchange for lucrative investment returns. […]
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Consumer Alert of Residential Rental ScamMay 9, 2023
Consumers are being alerted to refrain from making residential bond and rental payment without verifying if they are dealing with the real property owner or an authorized agent. This alert is being issued after the discovery of a residential rental scam being orchestrated by a woman in Suva who falsely claims to offer flats for […]
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Beware of Fake Pages – Consumer CouncilMarch 20, 2023
The Consumer Council of Fiji (CCoF) is urging Fijian consumers to be cautious of those individuals who are looking to rip people off their hard-earned money under the pretense of fake pages or accounts on social media platforms. In a recent case highlighted to the Council, a fake Facebook page titled “Vodafone Fans” which has […]
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CONSUMER ALERT: Be Wary when engaging with “Computer Hub”December 15, 2022
Consumers are once again being urged to exercise extreme caution when engaging with the “Computer Hub”, which specializes in retail and purchase of refurbished computers, laptops and related accessories. The bulk of complaints against the Computer Hub relate to the sale of faulty products to consumers whereby laptops, computers and other accessories malfunctioned or developed […]
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CONSUMER ALERT; Expired ProductsNovember 30, 2022
During the Council’s festive season ‘Trader Watch’ program, this week certain supermarkets in the Central Division have been found retailing expired products such as; Rice Juice Chocolates Peanut Dhal Canned tomaotes Puree Tomoto sauce vinegarTHIS IS ALARMING; HENCE CONSUMERS ARE URGED TO BE VIGILANT.
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Be Vigilant when engaging with Golden Events Fiji- CouncilNovember 29, 2022
Exercise extreme caution! This important alert is being issued by the Consumer Council of Fiji to consumers who are contemplating engaging with “Golden Events Fiji”. The Council has received complaints whereby Golden Event Fiji had failed to deliver services after taking deposits from consumers. This has left consumers in a state of distraught and worry […]
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Tender InvitationNovember 28, 2022
Supply and install New Desktop and Laptops https://consumersfiji.org/wp-content/uploads/2022/11/Exp-of-Int.pdf
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Retail of Products containing Julian CodingSeptember 5, 2022
Expiry dates are required on consumable food products, as they have explicit nutritional compositions that could falter after the determined expiration date. Should a food product pass its expiration date, it must be discarded and not be used. Nevertheless, the issue underlying these expiration dates are the manner in which they are illustrated on the […]