World Consumer Rights Day

March 9, 2022


World Consumer Rights Day every year on March 15, to raise global awareness about consumer rights and needs. Launched in 1983, World Consumer Rights Day is coordinated by Consumers International and recognized worldwide. Celebrating the day is a chance to demand that the rights of all consumers are respected and protected. It is a global moment to raise awareness and drive meaningful and long-lasting change on pressing challenges being faced by consumers across the world. Each year, Consumers International connects and engages 200 consumer advocacy groups in over 100 countries across the world – around a core topic.

In the past, Members have held events, engaged with their local media, produced reports, advocated to national governments, influenced companies, and held direct conversations with consumers. Previous themes include: Trusted Smart Products 2019, Antibiotics off the menu 2016, Healthy Diets 2015. In 2021, 73 Members carried out local campaigns on ‘Tackling Plastic Pollution’.

WCRD 2022

This year, the Membership of Consumers International – 200 consumer groups in 100 countries – selected Fair Digital Finance as the global theme. 

By 2024, digital banking consumers are expected to exceed 3.6 billion. In the developing world, the proportion of account owners sending and receiving payments digitally has grown from 57% in 2014 to 70% in 2017. Digital finance brings new opportunities – but also new risks that can lead to unfair outcomes for consumers. It can increase the likelihood that the most vulnerable are left behind. 

This World Consumer Rights Day will spark the first-ever global conversation on the consumer vision for fair digital finance.