March 11, 2022
The Council’s ongoing investigations continue to expose dodgy practices and bad behaviour that is prevalent in the marketplace. Our research team regularly visits traders and service providers to monitor price changes, business practices, and quality and standard of food and non-food products. The market surveillance allows the Council to inform and alert consumers and relevant consumer protection agencies on any market abuses or unfair trade practices. This regular activity has benefited consumers and kept them well informed on practices relating to expired food items, misleading labelling and low quality goods and services. One of the major impacts of regular market surveillance is that many traders are now becoming conscious of the Council and would immediately rectify the problems highlighted for fear of being named and shamed publically by the Council or reporting the issue to relevant authorities.