Did you know retailers cannot refuse to provide a redress because goods were bought on sale or on clearance?

May 2, 2022

Retailers cannot restrict the period in which consumers are entitled to redress.

However, consumers need to keep in mind that retailers are not obliged to offer refunds or exchanges if you purchased what you wanted but simply “changed your mind” at the last minute.

Call the Council on its toll-free line 155 


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