Consumers are advised not to be swayed with poster advertisements, grand sale stickers, discounts, giveaways, promotions and fresh deals. Certain unscrupulous traders may use this opportunity to make a quick buck, as well as clear their old stock. Ensure to check/ask for the original price of discounted goods, while checking for its quality. Should you […]
Most businesses have accounts on social media which contains daily specials and normal prices of products. Use these pages to compare prices and get the best possible deal in town.
Consumers are reminded to be price-conscious and exercise vigilance in purchasing goods and services for their mums. At the same time, consumers need to look out for advertisements that seem too good to be true. Should you encounter an issue, contact the Council on the toll-free line, 155
If you think there is an urgent and decisive action required to address a pertinent consumer issue, write to us and let your views be heard. One of our functions as an advocacy organization is to make submissions on behalf of consumers to policy makers and other enforcement agencies. Let’s create a fair market place […]
Follow the channels and issue a proper eviction notice Be sure to call us on our toll-free line 155 if you wish to seek any clarifications.
Ensure to keep your credit card details, internet banking passwords and atm card pin numbers confidential to prevent the occurrence of fraudulent activities. Call us on our toll-free line 155 for more advice.
If any product or service you have purchased has failed to meet your satisfaction, consumers may ask for either a: Repair Replacement or Refund Your choice of redress will depend on the issue, and is viable for items that have become faulty, expired, defected, or unsafe. Contact the Council on toll free number 155 or […]
Parents, guardians and even teachers are encouraged to remind their children, wards or students to retain their e-tickets receipts after tapping their e-transport cards. It is then the responsibility of the child’s parents/guardians to check whether the correct fares were charged. Should you encounter any issue, contact us on 155.
Being mindful of spending habits will ensure financial sustainability in the long term. Call us on 155 and our team will be able to assist you.
Consumers must ensure to demand for their receipts after making any payment for goods and services. No business or trader is allowed to deny this request. If they do, please report it to us on 155.
If you notice that the product has expired or its expiry date has been tampered with, please call us on 155.
You can call us on 155 and forward us your copy of receipt for evidence. BE RESPONSIBLE CONSUMERS! Report the matter to the Council today!
These must include: The vehicle’s previous accident and/or insurance history. Discrepancies in the mileage. Any defects or faults with the vehicle that have not been rectified. For any consumer complaints, download the Consumer Council of Fiji mobile app today!
When purchasing items during combo deals ensure that traders disclose the following: Individual original price Individual advertised special price. Original combo deal price. Advertised combo deal price. Validity of the advertised special combo deal. Please call us on 155 should you wish for any financial advice.
Any breach under the Fiji Crimes Decree 2009 should be immediately reported to the Fiji Police Force for their investigation and appropriate action. Should you wish to seek clarification on the matter, please contact us on 155.