Press Release 2018

06/04/2018 14:34:42 Financial disaster relief assistance for Consumers

In light of the devastating effects caused by Tropical Cyclone Josie and associated floods in parts of the country, the Consumer Council of Fiji is pleased to note that financial institutions are now offering disaster relief assistance.

04/04/2018 17:04:21 Meningococcal vaccine prices

The Consumer Council of Fiji is acutely aware of the high prices of Meningococcal vaccines sold in pharmacies around the country and has conducted a snap survey to help consumers make informed decisions.

04/04/2018 17:02:49 Sky Pacific customer complaints service

The Consumer Council of Fiji is calling on Sky Pacific to ensure better services for its customers.

04/04/2018 17:00:48 Surrender of DECT phones

The Consumer Council of Fiji is requesting the Telecommunications Authority of Fiji (TAF) to provide more time to consumers for the surrender of Digitally Enhanced Cordless Telephones (DECT) and compensate those who unknowingly bought the device from the marketplace.

27/03/2018 15:18:38 Know your Internet Plans

The Consumer Council of Fiji is calling on consumers to be aware of the respective internet plans they subscribe to.

13/03/2018 14:05:12 World Consumer Rights Day 2018

The Consumer Council of Fiji will be celebrating the World Consumer Rights Day (WCRD) on 15th March 2018.

05/03/2018 10:29:38 Council calls for changes to Sky Pacific Helpline service

The Consumer Council of Fiji would like to raise its disappointment on the services of Sky Pacific’s Customer Care Helpline, 1515.

16/02/2018 11:29:58 Council registers over $1 million worth of complaints during the festive season

During Christmas, New Year and Back to School shopping, consumers spend big sum of money. Unfortunately, not every purchase resulted in a satisfied customer. Some unsuspecting consumers were short changed and they sought the Council’s assistance.

09/02/2018 09:06:49 Traders warned against price gouging

The Consumer Council of Fiji is advising traders to refrain from engaging in price gouging following the news of an impending tropical depression likely to form into a category one tropical cyclone within the next 48 hours.

31/01/2018 15:04:30 Trader fails to supply water tanks despite receiving payments

The Consumer Council of Fiji is calling on traders in the Nadi-Lautoka corridor who have accepted payments from consumers to supply them with water tanks in a timely manner.

25/01/2018 08:18:18 ID cards necessary for document verification

The Consumer Council of Fiji is advising consumers who wish to seek the assistance of a Justice of Peace (JP) or a Commissioner for Oaths to carry their valid identification cards (ID) with them. A valid identification card is required if consumers wish to get their documents certified.

22/01/2018 10:25:34 Non-POS operators not authorized to charge plastic bag levy

The Consumer Council of Fiji is expressing concern over non-Point of Sale (POS) operators continuing to charge consumers the plastic bag levy.

19/01/2018 11:24:15 Motor vehicle accident scheme

Consumers in possession of or intending to buy a motor vehicle are prompted to pay their Motor Vehicle Accident (MVA) Levy to the Land Transport Authority (LTA)

18/01/2018 11:38:40 Patterson Shipping should take responsibility of delay in services

The Consumer Council of Fiji is disappointed in the manner in which Patterson Shipping liaised with its passengers after cancelling a trip to Levuka on 15 January, 2018

17/01/2018 17:25:50 Avoid buying flood damaged goods

With the recent flooding that affected some parts of the Western Division, the Consumer Council of Fiji is urging consumers to be vigilant when buying goods from the affected areas. Some unscrupulous traders will be taking advantage of vulnerable consumers by selling goods that have been damaged due to flooding and power outages

16/01/2018 16:28:15 FEA charges reconnection fee despite meter not disconnected

The Consumer Council of Fiji is urging consumers to be vigilant and check their monthly electricity bills to ensure they are not charged unnecessary fees

16/01/2018 13:00:26 Hybrid Vehicle Battery Failures

The Consumer Council of Fiji is concerned with the increasing number of battery problems being encountered with the hybrid vehicles on our roads

16/01/2018 12:59:32 Avoid Last Minute School Uniform Shopping

With the start of the new school year just days away, the Consumer Council of Fiji is urging parents to avoid last minute shopping for their children’s uniforms.