The Consumer Council of Fiji’s fundamental aim is to promote and safeguard the interests of consumers stipulated under the Consumer Council Act Cap 235.



The position requires someone with a demonstrated ability to resolve consumer complaints or disputes by way of mediation. The position requires a person with the ability to take responsibility for the conduct of the Alternative Dispute Resolution Division and the staff in the Division. The position works to: coordinate, supervise and manage all consumer advisory and mediation services offered by the offices - Suva, Lautoka & Labasa; initiate, lead and organize all consumer advisory and mediation programs for the Council; attend to queries on legal issues and court processes; provide legal opinions on consumer protection legislations pertaining to consumer issues and complaints; and provide written legal opinions. A Degree in Law, a current legal practicing certificate in Fiji or a degree in Accounting, Commerce, Business Studies, Finance or equivalent with a certificate or diploma in law is required. At least 4 years of proven experience in a senior position related to dispute resolution of complex and sensitive issues is required. Good knowledge of consumer protection legislations and consumer issues including interpretation of legislation is essential. Knowledge of investigation techniques and the laws of evidence is desired. Candidates must have sound knowledge of the process of mediation and demonstrated experience in dealing with a wide range of people including diverse consumer issues. Experience in producing written work appropriately researched and of a high standard is also essential.

Salary:  $32,984 - $46,706. The contract will be for 3 years subject to renewal based on consistent good performance.

Applications close on 20th March 2017 at 4pm.  For further information on the above positions, feel free to contact Senior Manager Corporate on telephone: 3300792 or e-mail:

Written applications accompanied by a detailed CV, certified copies of academic transcripts/qualification, references (if any) and contact details of 2 referees should be sent to the following address:

The Chief Executive Officer

Consumer Council of Fiji

Private Mail Bag


Please note that only short listed applicants will be contacted. If you have not been contacted by Consumer Council of Fiji, then your application has not been successful and we thank you for your interest in applying.