Alert 1

April 28, 2022

The Consumer Council of Fiji is urging consumers to refrain from hiring the services of a company, namely Melbourne Building Works. This company is engaged in construction business and has been taking money from consumers but failed to deliver in a timely manner. 

The Council has received 16 complaints against this company with a monetary value of FJD$76,899. 00.  One Complainant made a payment of $25,240 to the company on the 11 and 14 November, 2014 respectively but to date, Melbourne Building Works has failed to complete the work. Other complainants have suffered a similar fate.

Investigations by the Council shows the company is engaged in unethical practices by accepting money from consumers but failing to complete the work on time. It is evident that the company is in breach of Section 88 (1) (b) and Section 88 (2) of the Commerce Commission Decree 2010.

The Council is gravely concerned that more consumers may be affected by the dealings of this company but are reluctant to come forward with their complaints. As such, consumers who have faced a similar situation with Melbourne Building Works should come forward and lodge a formal complaint with the Council.