Worrying duping tactic noted by council

29/05/2018 10:38

A new duping tactic used to swindle consumers has come to light where fly by night traders are setting up fake companies to con consumers out of money.

The latest case reported to the council involves a Labasa school which received an email from a phony trader- Pacific Technologies Office Supplies- offering desktop computers for sale.

The school paid more than $7,000 in March for the computers but did not receive the products despite repeated assurances that delivery would be made.

Almost two months have lapsed after the order was placed and there is no sign of delivery.

While this issue initially seemed to be a delay in delivery of goods, further investigations by the council proved that it seems the company was set up for the purpose of obtaining money by deception.

Numerous attempts by the council to locate this business proved futile. The addresses supplied on business invoices and the information obtained from the Registrar of Companies were occupied by individuals with no links to the company.

Even phone contacts provided by the company were not answered despite numerous calls made to them.

While there are legitimate traders who use an electronic mail platform, there are also numerous phony traders who are using email offers to fleece consumers. Pacific Technologies Office Supplies also sent mass emails advertising their products and other specials to lure unsuspecting consumers.

The Council advises consumers to be extremely wary of these sales tactics.

The Council also notes that because of this unethical behavior, school children who expected to use the computers now face unacceptable delays in receiving their education.

Consumers with questions or complaints can seek the Council’s assistance by calling our toll free helpline number 155 or email us on complaints@consumersfiji.org.