Press Release 2018

17/05/2018 12:41:05 Consumers to be cautious of online trader Elegant Wear

Online trader Elegant Wear has drawn the concern of the Consumer Council for accepting money from consumers and failing to deliver the purchased products.

16/05/2018 14:51:57 Misleading Advertisements are of Concern

Consumers are urged to beware of misleading advertisements when shopping in the marketplace.

15/05/2018 10:42:58 Council concerned with price gouging under Homes-CARE Initiative

The Consumer Council of Fiji is deeply concerned that traders are engaged in price gouging to take advantage of Fijians receiving assistance under the Government’s Homes-CARE initiative.

15/05/2018 08:08:35 No Words from TAF after the Withdrawal of DECT and Wireless Devices

The Consumer Council of Fiji is calling on the Telecommunications Authority of Fiji (TAF) and Telecommunications Fiji Limited (TFL) to come up with a workable solution for customers who were forced to surrender their wireless devices as per TAF instructions.

09/05/2018 16:40:25 Failure to supply goods on time

The Consumer Council of Fiji is concerned with the number of traders failing to deliver items in a timely manner.

09/05/2018 16:21:41 Council to set up a Mobile Unit in Labasa Town at Nambawan Supermarket

The Consumer Council of Fiji, Labasa staff will be setting up a mobile unit on Friday 11 May 2018 from 9am to 12pm at Labasa Town beside Nambawan Supermarket.

09/05/2018 16:21:10 Consumers to be vigilant when purchasing white goods

The Consumer Council of Fiji is warning consumers to be vigilant and check white goods when intending to purchase these items. They need to be sure that the goods are of merchantable quality and/or fit for its purpose.

09/05/2018 15:53:43 Outdated fine payment records disrupt consumer travel

The Consumer Council of Fiji strongly urges organisations to update its fine payment records appropriately and keep all relevant stakeholders informed so that consumers do not face unwarranted disruptions during their travels.

27/04/2018 12:28:40 Council to hold workshop in Labasa

The Consumer Council of Fiji will conduct a workshop in Labasa on 24 April 2018 with the theme “Strengthening Consumer Confidence in the Northern Division

27/04/2018 12:26:18 $1.6 million worth of consumer complaints registered in Labasa

The Consumer Council of Fiji has registered 1144 complaints worth $1.6 million in Labasa in the past 5 years. That is around $320,000 worth of complaints every year.

24/04/2018 10:11:33 Modified pin plugs, a worry

The Consumer Council of Fiji is warning traders to refrain from selling modified pin plugs to consumers as it poses a danger to their lives and to their properties.

06/04/2018 14:34:42 Financial disaster relief assistance for Consumers

In light of the devastating effects caused by Tropical Cyclone Josie and associated floods in parts of the country, the Consumer Council of Fiji is pleased to note that financial institutions are now offering disaster relief assistance.

04/04/2018 17:04:21 Meningococcal vaccine prices

The Consumer Council of Fiji is acutely aware of the high prices of Meningococcal vaccines sold in pharmacies around the country and has conducted a snap survey to help consumers make informed decisions.

04/04/2018 17:02:49 Sky Pacific customer complaints service

The Consumer Council of Fiji is calling on Sky Pacific to ensure better services for its customers.

04/04/2018 17:00:48 Surrender of DECT phones

The Consumer Council of Fiji is requesting the Telecommunications Authority of Fiji (TAF) to provide more time to consumers for the surrender of Digitally Enhanced Cordless Telephones (DECT) and compensate those who unknowingly bought the device from the marketplace.

27/03/2018 15:18:38 Know your Internet Plans

The Consumer Council of Fiji is calling on consumers to be aware of the respective internet plans they subscribe to.

13/03/2018 14:05:12 World Consumer Rights Day 2018

The Consumer Council of Fiji will be celebrating the World Consumer Rights Day (WCRD) on 15th March 2018.

05/03/2018 10:29:38 Council calls for changes to Sky Pacific Helpline service

The Consumer Council of Fiji would like to raise its disappointment on the services of Sky Pacific’s Customer Care Helpline, 1515.

16/02/2018 11:29:58 Council registers over $1 million worth of complaints during the festive season

During Christmas, New Year and Back to School shopping, consumers spend big sum of money. Unfortunately, not every purchase resulted in a satisfied customer. Some unsuspecting consumers were short changed and they sought the Council’s assistance.

09/02/2018 09:06:49 Traders warned against price gouging

The Consumer Council of Fiji is advising traders to refrain from engaging in price gouging following the news of an impending tropical depression likely to form into a category one tropical cyclone within the next 48 hours.

Press Release 2018 40-60 »