Council to hold workshop in Labasa

27/04/2018 12:28

The Consumer Council of Fiji will conduct a workshop in Labasa on 24 April 2018 with the theme “Strengthening Consumer Confidence in the Northern Division”.

The workshop will be held at the USP Conference Room, Labasa Campus from 9am-2pm andit will address specific issues facing consumers in the Northern Division.

The aim of the workshop is to empower consumers with the knowledge of their rights andresponsibilities under various consumer protection laws.

It also serves as a reminder for tradersto be compliant in their business dealings.Based on the handling of complaints in Labasa, it is found that consumers and traders havelimited knowledge of laws guiding consumer protection and the various consumer redressmechanisms that exist for consumers.

Topics to be discussed at the workshop include breach of common consumer protection laws;consumer redress mechanisms, Sale of refurbished goods traded with “No Warranty & NoGuarantee” basis; Top 10 complaints in the last 5 years and how to lodge complaints withevidence.Relevant education is critical in empowering consumers to assert their rights in encounteringunfair trade practices.

Consumers and traders that are part of the workshop will be able to raise concerns on issuesaffecting them.