Council keen to hear from Lautoka stakeholders

25/09/2018 09:33

The Consumer Council of Fiji looks forward to hearing pressing consumer issues from the Western Division during a stakeholder’s workshop in Lautoka this week.

The workshop will bring together financial institutions, traders and service providers and other consumer stakeholders to discuss emerging as well as ongoing issues affecting the Western Division.

The Workshop will take place at the Sea Breeze Hall from 9am to 1pm on September 26, 2018 with the theme “Building Consumer Solidarity in the Western Division”.

Consumers in the Western Division continue to register hundreds of complaints each year with the Council on various consumer issues.

In the last five years, the top 10 complaints from the Western Division have included Electronic Goods, Mobile Products, Landlord and Tenant issues, Hardware, Food and Drinks, complaints against the Water Authority, Spare Parts, Clothing. Motor Vehicles and Television Services.

The Western Division has registered 1103 complaints in these 10 categories in the last five years. These complaints have been worth a staggering $908,234.44.

However, the Council is encouraged that increased consumer awareness of their rights and responsibilities have led more consumers to seek the services of the Council when they have
been wronged by unscrupulous traders and service providers.

The Council hopes that with this workshop, consumer stakeholders in the Western Division will not only gain an insight into emerging issues but also become active advocates for consumer rights.

Topics to be discussed at the workshop will include Consumer Electronics and Counterfeit Products, Lay Buy Sales, and Landlord and Tenancy issues.