Press Releases 2012
Counterfeit brands of consumer durable goods remain a ‘big’ business in the hire purchase market in Fiji. And, the poor and the middle-class consumers are the ones most brutally hit by these fake brands.
The Council is calling on the Maritime Province to participate in the review of shipping fare review to make their voice heard. Maritime Provinces should make submission to Fiji Commerce Commission because consumers in outer islands are greatly affected.
Consumers must be vigilant when buying masonite, plywood, hardboards and watch-out for mould and fungus infestation, warns the Consumer Council of Fiji.
The Consumer Council wishes to clarify few points raised by Courts Fiji Limited in its response to the Council’s report on “Hire Purchase Industry in Fiji”
The Consumer Council of Fiji welcomes the review of the price control order for vehicle spare parts and accessories, now being undertaken by Fiji Commerce Commission.
SUBSCRIBERS of Pacific Broadcasting Services TV are being kept in the dark by the pay-TV station that has not explained why some of their channels have been off air since last week.
Beware of dentists who may give you the scare of your life with their unprofessional conduct, warns the Consumer Council of Fiji. The call comes after the Council received complaints from some members of the public alleging impersonation, negligence and incompetence against two Suva-based dentists.
The Consumer Council of Fiji will be conducting workshop in the Western Division from 13 to 15 June focusing on why consumer need protection in financial services. The workshops will be conducted in Sigatoka, Ba and Rakiraki.
LOYAL customers of internet service provider (ISP) Connect who have been asked to migrate to new broadband packages are being made to sign a customer service contract that is unfair and harsh to customers.
The Consumer Council is urgently calling on all Fiji Electricity Authority customers to thoroughly check their bills for at least the last six months after receiving complaints from customers where FEA had overcharged on the additional security deposit.
A Consumer Council snap survey of cooking gas prices in the Suva, Nasinu and Nausori area has found retailers charging beyond recommended retail prices (RRPs). RRP is the price which the Gas Companies recommends the retailer to sell the product. The intention is to help to standardise prices among locations.
Fiji Electricity Authority’s power sharing strategy following the recent flood in the west is causing frustration rather than providing temporarily relief.
The Consumer Council of Fiji is warning traders not to aggravate the hardship caused by the recent flooding to consumers in the west by increasing the price of basic food and non-food items.
THE Consumer Council is disappointed that Fiji Electricity Authority has deviated from the time line it promised to consumers to pay their security deposit. FEA had staggered and extended the payment of security deposit from the initial 3 months to 6 months.
The Consumer Council of Fiji is calling on hair and beauty salon industry to issue receipts to consumers for all their services. Consumers demand transparency and accountability when paying for goods and services. A receipting system will bring about transparency and accountability from hair and beauty salons.
CONNECT customers should breathe a sigh of relief after the internet service provider introduced a new plan – Connect Velocity as a choice for customers migrating to its new broadband plans.
The Consumer Council is calling on consumers to come forward and raise their concerns and complaints against hair and beauty salons for providing “damaging” service. The Council is extremely concerned with the standard of service delivery by some operators in hair and beauty industry.
THE Consumer Council is again reiterating its call for gas prices in Fiji to be monitored and regulated.
The Consumer Council of Fiji wishes to advice students, parents and guardians to first check with the Fiji Higher Education Commission to see if their preferred institutions are registered and recognized by Fiji Higher Education Commission before parting with their hard earned money.
The Consumer Council of Fiji would like to advice consumers to refrain from clicking on any links or replying any emails which they receive from Bank of South Pacific (BSP) customer care for internet banking purpose.