Taxi Drivers Mislead Consumers

18/12/2011 10:50

The Consumer Council would like to warn taxi drivers not to mislead the public on the 20 percent taxi fare concession.

It has been brought to the Council’s attention that some taxi drivers are twisting the fact on the 20percent discount on the new taxi fare for travelling within the distance of 20km.

The complainants have reported that according to some taxi drivers, the 20 percent fare concession applies after travelling a distance of 20km and beyond. 

This is false and misleading. The complainants then contacted the Council for clarification.

It has been clearly announced by the Government of the day after the taxi fare increase last month that senior citizens, physically challenged, food voucher beneficiaries and social welfare family assistance recipients are all entitled for the 20 percent discount on the new fare for travelling within a radius of 20km.

This matter was clarified with the Land Transport Authority again yesterday.

The Council calls on Fiji Taxi Union to educate its drivers to act responsibly and with sincerity as expected of public service vehicle drivers.

All PSV drivers are expected to respect and abide by the new taxi fare conditions. It is sad to note the greed for money by some taxi drivers during this festive season has resulted in denying benefits to senior citizens, physically challenged, food voucher beneficiaries and social welfare family assistance recipients.

Consumers are urged to exercise their rights and demand for the 20percent discount if they qualify. Drivers unwillingly to cooperate should be reported to LTA or to the Council.